Soft Play UK

Privacy Policy

Last updated: 15 February 2026

1. Who We Are

softplayuk.co.uk (the “Site”) is owned and operated by:

NextGen Reddy Holdings Pty Ltd
ABN 40 601 920 665
Australia

For the purposes of UK data protection law, we act as the data controller in relation to personal data processed through this Site.

Contact: privacy@softplayuk.co.uk

2. Overview

Softplay UK is an information directory website. We do not require users to create accounts or submit personal profiles in order to access the Site.

We process only limited technical information necessary to operate the Site securely and effectively.

3. Information We Process

Technical Data

When you visit the Site, certain technical information is automatically processed, including:

  • IP address
  • Browser and device type
  • Pages visited
  • Date and time of access

This information is used for security, performance monitoring, and basic analytics purposes.

Postcode Searches

If you enter a postcode into the search function, that postcode is sent to the postcodes.io API solely to return relevant location results. We do not permanently store postcodes or associate them with identifiable individuals.

Cookies

We use:

  • Essential cookies necessary for site functionality
  • Optional analytics cookies (only if consent is provided)

We do not use marketing or advertising cookies.

You can change your cookie preferences at any time by clicking “Cookie Settings” in the site footer.

4. Legal Basis

We process data under:

  • Legitimate interests — to operate and secure the Site
  • Consent — where required for analytics cookies

5. Data Sharing

We use trusted third-party service providers, including:

  • Vercel Inc. — hosting
  • Google LLC — venue data via Google Places API
  • postcodes.io — postcode lookup

We do not sell personal data.

6. International Transfers

As an Australian company serving UK users, data may be processed outside the UK. Appropriate safeguards are relied upon through our service providers.

7. Retention

  • Server logs retained for up to 90 days
  • Aggregated analytics retained in anonymised form

We do not maintain user accounts or long-term personal data records.

8. Your Rights

Under UK GDPR, you may:

  • Request access to your personal data
  • Request correction or deletion
  • Object to certain processing
  • Lodge a complaint with the UK ICO

9. Updates

This policy may be updated from time to time. The latest version will always appear on this page.